Please Note That Engraved Items ARE NOT Eligible For Returns.

Our Return Policy is explained in FAQ Format below:

Can I return an engraved item?

Absolutely NO REFUNDS given on engraved items unless an engraving mistake was made by us.

• When can I return the items by?

  Item has to be returned within 30 days of receiving it, with exception that all Christmas gift purchases can be returned within 30 days after Christmas.

• Do you charge a restocking fee?

  No. We do not charge a restocking fee.

• I used the item a little and I do not like it. Can I return it?

  No. No refund is given on used items.

• How do I return items?

  Contact us by email at info@eflasks.com to obtain a Return Merchandise Authorization Number (RMA). Please put a note in the box with an explanation on why you are returning the item and put the RMA # on the box. Please send the box with a trackable shipping method to:

  TalonStar
  1200 Commerce Dr Suite 105
  Plano, TX 75093

• I lost the box. Can I return the item without the box?

  No. We do not accept returned items without the original box they came in.