Please Note That Engraved Items ARE NOT Eligible For Returns.

Our Return Policy is explained in FAQ Format below:

Can I return an engraved item?

Absolutely NO REFUNDS given on engraved items unless an engraving mistake was made by us.

When can I return the items by?

Item has to be returned within 30 days of receiving it, with exception that all Christmas gift purchases can be returned within 30 days after Christmas.

Do you charge a restocking fee?

No. We do not charge a restocking fee.

I used the item a little and I do not like it. Can I return it?

No. No refund is given on used items.

How do I return items?

Contact us by email at info@eflasks.com to obtain a Return Merchandise Authorization Number (RMA). Please put a note in the box with an explanation on why you are returning the item and put the RMA # on the box. Please send the box with a trackable shipping method to:

TalonStar
910 10th St. Suite 300
Plano, TX 75074

I lost the box. Can I return the item without the box?

No. We do not accept returned items without the original box they came in.